Terms & Conditions
Terms and Conditions for Adam Hedges Men’s Hair Systems - Hair Replacement Services**
These terms and conditions ("Terms") outline the terms of engagement for hair replacement services provided by Adam Hedges Men’s Hair Systems ("Company"). By availing our services, you ("Customer") agree to abide by these Terms.
1. **Non-Refundable Hair Systems:**
Once a men’s hair piece or hair system has been fitted, it becomes non-refundable. Customers acknowledge that refunds will not be granted for any reason after the fitting process has been completed.
2. **Color Fading:**
Customers understand and accept that color fading is a natural process over time due to the use of human hair in our products. The Company will not be held responsible for any color fading that may occur after the initial fitting.
3. **Natural Shedding of Human Hair:**
Customers acknowledge that human hair used in our products may shed from the base material over the anticipated lifespan of 30 to 90 days. Such shedding is a natural occurrence and is not considered a defect in the product.
4. **Faulty Products Return:**
If a product is believed to be faulty, Customers are required to notify the Company within 30 days of purchase and return the product for inspection. If the Company confirms a fault, it reserves the right to repair or replace the faulty product.
5. **Product Life Expectancy:**
The typical life expectancy of our hair replacement products is estimated to be between 60 to 90 days. This estimation is based on factors such as usage, care, and maintenance.
6. **Faulty Product Repair/Replacement:**
In cases of product faults, the Company offers the option to repair or replace the faulty product. Refunds will not be issued for faulty products; repair or replacement is the sole remedy available to Customers.
7. **Customer Care and Responsibility:**
Customers are responsible for properly caring for and maintaining their hair replacement systems. Failure to follow recommended care guidelines may affect the performance and longevity of the product.
8. **Product Alterations:**
Any alterations or modifications made to the hair systems by parties other than the Company may void the Company's responsibility for the product's performance, quality, and warranty.
9. **Privacy and Data Usage:**
The Company respects the privacy of its Customers and handles personal information in accordance with applicable privacy laws. Customer information will only be used for providing services and communication related to the hair replacement services.
10. **Limitation of Liability:**
The Company shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from the use or inability to use its products or services, even if the Company has been advised of the possibility of such damages.
11. **Governing Law and Jurisdiction:**
These Terms shall be governed by and construed in accordance with the laws of England. Any disputes arising out of or related to these Terms shall be subject to the exclusive jurisdiction of the courts in England.
12. **Changes to Terms:**
The Company reserves the right to modify or update these Terms at any time, without prior notice. Customers are encouraged to review the Terms periodically for any changes.
By availing themselves of Adam Hedges Men’s Hair Systems' hair replacement services, Customers acknowledge that they have read, understood, and agreed to abide by these Terms and Conditions.